If you encounter a verification code error for Email or SMS, please ensure the following:
1. Use the Latest Code: Verification codes are valid for 8 minutes. Ensure you input the most recent code you received in a timely manner.
2. Avoid Frequently Requesting Codes: If your network is unstable, the verification code might be delayed. Avoid requesting new verification codes within a short period of time and patiently wait for the current code to arrive. If the verification code does not arrive, use the "Resend" button to request a new code after 8 minutes. Frequently requesting new codes can result in errors because the previous codes may become invalid while waiting for the latest code to arrive.
FAQ:
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I'm having trouble receiving Email/SMS verification codes. How can I resolve this?
How to solve the Can't Receive Email Verification Code issue.
How to solve the Can't Receive SMS Verification Code issue.
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The system is prompting 'invalid verification code.' How can I resolve this?How to solve the 2FA Code Error.
Please get in touch with Pionex.US Support if you have any other questions.