Managing my account

Get Back Into My Account

• How to reset Google Authenticator?
• How to bind Google Authenticator?
• Steps to Manually Reset Google Authenticator
• How to reset Google Authenticator?
• Email/SMS Verification Codes Wrong
• Can’t Receive SMS Verification Code

See all 12 articles

Update My Account

• How to delete your account

Verification

• What is Merkle Tree

Tax Related

• How to Download Tax Report
• Unavailability of API Key Feature on Pionex.US
• How to Export Transaction History on Pionex.US Web
• How to Export Transaction History on Pionex.US App

Troubleshooting

• How to Solve 2FA Code Error
• Troubleshooting Pionex.US emails
• How to Whitelist Pionex.US Emails
• How to solve the incorrect password issue

Other

• Why does it show no available funds when I create a bot?
• The trading pairs included in the commission rebate program