What can cause your wire transfer deposit to fail?

To ensure the successful processing of your wire transfer deposit, please note that:

1. When transferring funds to the designated bank account of Pionex.US, make sure that the account holder's name matches your KYC name on Pionex.US. This is essential to avoid a rejected transaction.
2. When initiating your deposit from your bank, be sure to include your Unique Reference Code and Deposit Message as outlined in the instructions. Missing these details may lead to delays in processing your deposit to Pionex.US or, in some cases, result in a failed transaction.

If you have any questions or need assistance, feel free to contact us via [e-mail].