Wire transfers are typically used for depositing larger amounts USD. Firstly you need to transfer your fiat currency to the designated bank account of Pionex.US. After the transfer is completed, please wait patiently. Once your deposit is reviewed and approved, the funds will be credited to your account immediately.
How to find the bank information for your wire transfer to Pionex.US:
- Sign in to Pionex.US
- Select Deposit-> Wire Transfer
- Find the designated bank account of Pionex.US and follow the instructions shown to initiate a deposit
Important information for timely deposits
When initiating your deposit from your bank, please make sure to include your Unique Reference Code and Deposit Message as specified in the instructions. Failing to include these details may cause delays in receiving your deposit to Pionex.US or even result in a failed transaction. If you forget to add this information correctly, please reach out to us at service@pionex.us for assistance.
Timing
Your funds will appear in your account 1-5 business days after you send them. However, in rare cases, such as during holidays, the time may be longer and Pionex.US cannot control it, because it depends on your bank.
If funds are not received after 5 business days, please contact us via service@pionex.us.
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