The Institutional Account Registration process is for business accounts only, not personal ones. For information on creating a personal account, please check here.
Here are the steps to create an Institutional Account on Pionex.US:
1. Register an account using the institution's email address (“Registered Email”).
2. Please download the Institution client onboarding bundle. Download the file attachment here
3. Please fill out the <Pionex.US Institution Due Diligence list> and prepare the requested documents (you can choose between Word and PDF versions).
4. Please complete the <Authorization Letter-Institution client> (optional).
5. Please use the Registered Email to send the completed <Pionex.US Institution Due Diligence list> and requested documents to compliance.operation@pionex.us. Please use “entity name-account opening” as the email subject.
6. Our compliance team will process your application, during which we may ask for additional information or documents. If the application is approved, we will notify you by email.
Reminder: Please keep Pionex.US updated for any change to the information and documents provided through your application by emailing us within 7 days of such changes.
Email: compliance.operation@pionex.us
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